Provide an Excellent Customer Experience
Encourage confidence and customer satisfaction by enhancing communication with your customers through the logistics process.
Offer your end customer
real-time updates
Let your customers be updated with tracking on shipments and documents so they can better manager their import operations.
- Give customers access to real-time container tracking
- Share reliable ETDs and ETAs with your customers
- Let them be alerted with exceptions and delays
Live chat for fluid conversation
Improve customer satisfaction with live chat and organized communication.
- Stay closer to your customers with live chat
- Organize conversations per shipment
- Avoid time consuming emails and phone calls
Set up specific confidential settings
Your customers can only see the information you give them access to.
- Give different rights to different customers
- Create general user rights with special access
- Share data and documents only with selected users
Ready to streamline your supply chain?
Set up a personal demo and see how BuyCo will transform your ocean transportation
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