Case study: Intus Windows improved their shipping operations
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Efficent Container Shipping: How BuyCo Transformed Intus Windows Operations

Intus Windows is a prominent provider of energy-efficient window and door solutions, serving sectors like commercial, residential, and institutional construction. The company imports high-quality products manufactured in its Lithuania facility to the U.S. via multiple port destinations. Intus Windows manages its own bookings directly with carriers, while working alongside several freight forwarders who handle bookings under their own contracts.

  • Headquarters: Washington, D.C., USA
  • Turnover: $100 Million
  • Employees: 200+
  • Cargo: Windows and Doors
  • Shipping Activity: Import
  • Booking Process: Direct booking with carrier & via freight forwarders

The Challenge

As a fast-growing international company, Intus Windows faced increasing complexities in managing its container shipments of energy-efficient windows and doors from Lithuania to the U.S. With expanding shipment volumes and multiple freight forwarders, domestic trucking partners, and steamship lines, Intus needed a way to ensure full visibility into every step of their shipping operations. In addition, their existing system, which relied heavily on Excel spreadsheets, emails, and manual processes, was time-consuming.

The Solution

Intus Windows implemented BuyCo’s container management platform, which offers centralized visibility and tools to manage their logistics operations efficiently. The platform enabled Intus to book shipments directly with carriers and allow freight forwarders and trucking partners to access and update shipment information in real time. The BuyCo platform also provided task management, automated booking operations, document management, and seamless communication with both internal and external partners, reducing their reliance on emails and manual tracking methods. Integration with Intus’s ERP system further enhanced efficiency by automating data transfers, saving time, and minimizing potential errors.

Results

Since adopting BuyCo, Intus Windows has experienced substantial improvements in its logistics operations:

  • Streamlined Processes: Automated booking operations and direct ERP integration eliminated the need for time-consuming Excel-based tracking and minimized email exchanges.
  • Enhanced Visibility: The platform offered a comprehensive view of shipments, enabling the team to monitor container status and locations efficiently, which was a key operational goal.
  • Comprehensive Reporting: Intus can now easily access performance reports on ocean carriers, tracking, detention and demurrage, CO2 emissions, and other crucial metrics, enabling better-informed decision-making.
  • Scalability: With BuyCo fully integrated, Intus is well-prepared to manage future growth, including a projected tripling of container volumes.

© Intus Windows

Conclusion

With a clear project management package, implementing BuyCo has smoothly transformed Intus Windows’ logistics operations, providing greater efficiency, visibility, and scalability. The logistics team now relies on a streamlined, automated system that supports rapid growth and enables smooth communication with all partners.

Our main goal was to get full visibility on shipments and reduce manual operations. Today, with full integration, we’ve achieved that.

Kimia Soroush
Logistics and Operations Manager


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