Inbound logistics, the process of moving goods from your suppliers to your warehouse, is one of the most complex and cost-sensitive areas of supply chain management. For importers, poor inbound management isn’t just an operational headache. It ties up working capital, drives detention and demurrage (D&D) fees, inflates safety stock, and creates daily firefighting for […]
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It goes without saying that customer service is the backbone of any industry and food logistics is no exception to this. The quality of your customer service determines the reputation of your company and your brand image. Remember – time, tide, and customers don’t wait for anyone. If you fail to provide them with impeccable […]
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Embracing an Ocean TMS might initially appear to be a substantial leap, but its benefits hold the potential to transform large-volume shipping operations, rendering them more efficient and streamlined. If you’re considering the adoption of an Ocean TMS, it is crucial to explore key dimensions that highlight the potential for maximizing Return on Investment (ROI) […]
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Ineffective control and poor visibility over maritime shipments can cost businesses millions. This is a niche area and relying only on a general TMS may not be enough to properly manage maritime operations. While investing in an Ocean TMS may seem like a big move, it offers numerous benefits and makes large-volume shipping operations more […]
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The term efficiency is being redefined thanks to the many tools and technologies readily available for use. Yet, in maritime transport, efficiency is still a hard thing to come by due to the very nature of the industry. From planning a shipment to communicating with multiple players involved in the shipping process, several factors impact […]
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It is essential for shippers to be able to evaluate the strengths and weaknesses of their teams, partners, and overall operations. For this, mere assumptions aren’t enough. Let’s take a look at the 3 Key Performance Indicators (KPIs) every shipper must have… but usually don’t. And if they do have this information, it is usually […]
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